kq777's Privacy Policy — Your Data Is Our Responsibility

kq777 ("we", "our" or "platform") is an online betting and casino service operated for Bangladeshi users. We give the highest importance to the privacy of every individual who uses our website and related services (collectively "services").

This privacy policy describes:

• What types of personal information we collect;
• How that information is used, stored, and protected;
• In what circumstances information may be shared with third parties;
• What rights you have over your information;
• Our policy on cookies and tracking technologies.

By using kq777's services, you are agreeing to this privacy policy. If you do not agree with this policy, please refrain from using our services.

kq777 uses your personal information only for the following legitimate purposes:

Account Management & Service Delivery

We use your information to create and manage your account, ensure login security, process transactions, and deliver gaming services. This information is essential for processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.

Identity & Age Verification

Our platform is for users aged 21 and above only. Your personal information is used in the identity verification process to comply with legal obligations and protect minors.

Security & Fraud Prevention

We analyse information to ensure account security, detect suspicious activity, prevent money laundering, and block unauthorised access.

Customer Support

Your information is used to help our 24/7 live chat and email support team resolve your issues and improve the quality of support.

Service Improvement & Personalisation

Information is used to create a more suitable experience for you based on your browsing and gaming habits, to develop new features, and to improve the overall quality of the platform.

Legal Compliance

Your information may be stored and used to comply with applicable laws, regulations, and regulatory authority directives, and to settle legal claims when required.

kq777 has adopted the most up-to-date technical and organisational measures to keep your personal information secure. Our main security measures are described below:

SSL/TLS Encryption

All data transfers on our website are encrypted using SSL (Secure Sockets Layer) technology. This keeps your data protected while in transit over the internet and prevents unauthorised parties from reading or altering it.

Secure Data Storage

All collected data is stored in encrypted databases. Sensitive information, such as payment details, is protected using advanced hashing and encryption methods. Regular security audits are conducted.

Access Controls

Among our staff, only those who need access can view your information. All staff receive privacy training and are required to follow strict policies.

Limited Data Collection

We collect only the information that is essential for providing our services. Unnecessary or excess personal information is not collected.

kq777 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The retention policy for different types of data is described below:

Account Information

Your account information is retained for as long as your account remains active. Even after an account is closed, financial records and transaction details may be retained for a specified period in accordance with applicable law.

Transaction and Financial Information

We are legally required to retain transaction information for an extended period in compliance with anti-money laundering regulations and financial rules. This information is used only for the relevant purposes.

Gaming History

Gaming history is retained for the purpose of managing responsible gaming programs, resolving disputes, and meeting regulatory requirements.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. Age verification at the time of registration is a mandatory process.

If you become aware that a minor is using our platform, please notify our support team.

kq777 may update this privacy policy from time to time. The policy may be revised due to changes in our services or applicable law, the introduction of new technology, or changes in our operations.

In the case of significant changes, we will:

• Update the "Last Revised" date at the top of this page;
• Attempt to notify you via email or through your account;
• Re-obtain your consent if necessary.

Your continued use of our services after any changes will be considered as your acceptance of the updated policy. We therefore encourage you to review this page regularly.